Logistics, fulfillment, mobility, e-commerce — different industries, same pattern.

From operational chaos to systems that run.

I combine operations leadership, AI-driven automation and people management to build organizations that scale. My focus is on replacing manual work with systems — and on the leadership it takes to make that stick.

Complex systems, real-world constraints, high operational pressure. I turn that into teams, processes and automated systems that hold up under load.

  • OperationsEfficient. Scalable. Measurable.
  • AIFrom hype to production.
  • LeadershipPeople. Structure. Results.

Real systems. Measurable results.

A selection of projects where I built, scaled or automated operations — as an executive, as an operator, and as a builder.

01

Inventory & Reorder Automation

Replaced manual reordering with a system that calculates demand instead of estimating it.

In production — running the daily replenishment for a D2C brand.

02

Agent-Based COO Reporting

Management reporting that pulls from multiple sources, consolidates and comments.

Without anyone assembling numbers by hand.

03

Electric Fleet from 0 to 1,500

Ran the fleet and its operations for an all-electric car-sharing service in Berlin — and built the tools that kept it running remotely, around the clock: every car's condition and charge in view, availability kept high, the field team sent to exactly the cars that needed them.

Every square is one vehicle.

vehicles
0
availability
98.9%
field-service staff, 24/7
120+

From dispatch desk to COO.

2010

Duvenbeck · Bochum

Apprenticeship

Trained as a freight forwarding and logistics clerk — Kaufmann für Speditions- und Logistikdienstleistungen.

2013

Duvenbeck Spedition

Dispatcher, automotive & beverages

Just-in-time and just-in-sequence logistics. Helped set up several new branches across Europe.

2015

Van Eupen Logistik

Dispatcher Germany

Key account and dispatch for a client from the beverage industry.

2016

Rhenus Retrans · Duisburg

Team Lead Dispatch D-A-CH, Poland & Benelux

Led five dispatchers. Tenders for national groupage and FTL.

−35% transport costs

2017

Liefery

Area Manager West

Built and led a team of two station managers and 48 people including drivers. Co-developed and rolled out our own delivery app.

48 people

2018

Amorelie

Manager Transport Operations

Tendered international groupage/LTL and the fulfillment center. Built a multicarrier setup to secure capacity through Christmas peaks.

−20% freight costs

2019

WeShare · Urban Mobility International

Fleet Operator

Scaled an all-electric car-sharing fleet in Berlin. Built software for charging, cleaning and maintenance; steered a 24/7 field-service provider.

0 → 1,500 EVs

2021

twist mobility

Head of Fleet

Rural e-car and scooter sharing, built with EnBW and Bridgemaker. Owned the operating model and the app — and prepared the exit to GreenMobility A/S.

Exit

2021

aboDeinauto · Berlin

Head of Operations

Launched a car-subscription model for used cars, including registration, insurance and service. Built the ops team, introduced OKRs.

2022

nocodeapes → nocode collective club

Founder

A no-code & AI agency with 30+ projects for SMEs and corporates — and the nocode collective club, a Berlin community around AI-assisted no-code.

700+ builders

2024

MLC-direct · Merz Lifecare

Operations Lead → COO & Prokurist

Operations, logistics, fulfillment, supply chain and every core process of a D2C health & beauty brand — on an automation-first e-commerce stack.

Runs operations and customer care for a double-digit-million € business — with 2.5 FTE

Better systems. Bigger possibilities.

Based in
Berlin, Germany
Languages
German (native) · English (fluent) · Polish (conversational)
Sweet spot
Where operations and automation belong to the same person

How I think

Automate before you hire.

If a process can be eliminated or automated, don't scale the manual work.

Operations is a product.

Processes get designed, shipped, measured and iterated — not just executed.

AI is an operating layer, not a feature.

The opportunity isn't bolting a chatbot onto old workflows. It's redesigning how the work gets done.

Numbers first, narrative second.

Decisions come from data that's actually clean. Everything else is opinion.

AI × Operations × Future of Work

I'm currently focused on how AI agents change the way operations teams run — from reporting and planning to the daily decisions that used to need a meeting. Building it in production, and sharing what works with 700+ builders in Berlin.

Building with: AI Agents, Automation, AI Operations, Organizational Design, No-Code

Say hello

Happy to talk operations, automation, AI — or anything in between.

Matthias Siwy on a street in Berlin